Reference

How wangkaya88 Handles Your Personal Data

Your account details and payment activity — including transactions made via Touch 'n Go eWallet, Boost, and GrabPay — are handled with care and kept strictly within the scope described here.

Account data protectionLocal e-wallet privacyYour access rightsData retention clarityContact path for requests
wangkaya88 How wangkaya88 Handles Your Personal Data
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply layered security to your account data — from the moment you register to every session you open on mobile or desktop. Here is how each part of our data practice works in plain terms, so you know what we do and where your rights sit.

Cookie Use

We use session cookies to keep you logged in across pages and preference cookies to remember your language and display settings. No third-party ad-tracking cookies are placed without your consent.

Account Security

Your account is protected by a combination of password authentication and one-time PIN verification sent to your registered contact. We flag logins from unrecognised devices and prompt re-verification.

Data Retention

Transaction records tied to Touch 'n Go eWallet, Boost, or GrabPay deposits and withdrawals are kept for as long as required under applicable Malaysian financial regulations. Account profile data is removed on verified account closure.

Your Access Rights

You have the right to request a copy of data we hold, ask us to correct inaccuracies, and ask us to delete data where no legal obligation requires us to keep it. Submit requests via live chat or email.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information has been handled, our support team is the right place to start. We aim to respond to all data-related requests within a reasonable timeframe. Players in Subang Jaya and across Malaysia can reach us through any of the channels below.

Live Chat Start a live chat session from any page on wangkaya88. Our team can log your data request or connect you to the right handler without delay.
Email Support Send your privacy request to our support email for a written record. We treat emailed data requests with the same priority as live chat queries.
Account Help Centre Log in to your account, head to the Help section, and submit a data request form directly. This keeps your query tied to your verified account profile.

Privacy Policy — Questions We Get Asked

These are the questions we hear most often about how wangkaya88 manages your personal data. If your question is not covered here, reach out via live chat or the Help section in your account.

We do not sell your data. We may share limited information with payment processors like Touch 'n Go eWallet or Boost solely to complete your transaction. No personal data is passed to marketers.

Log in, go to the Help section, and submit a data access request. Alternatively, contact us via live chat or email and we will verify your identity before releasing any records.

No. We record only the transaction reference and amount for reconciliation. Your wallet credentials, PIN, and linked bank details remain entirely within your e-wallet provider's environment.

Transaction records are retained for the period required by applicable law. Once that period ends and your account is closed, profile data is removed from active systems on a scheduled basis.

Yes. You can request deletion of personal data where no legal retention obligation applies. Some transaction records must be kept under financial regulations, but we will explain exactly what can and cannot be removed.

We use essential session cookies and optional preference cookies. You can manage non-essential cookies through your browser settings. Disabling session cookies may affect your ability to stay logged in across pages.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.